Shipping policy
Order (an item of merchandise) before it is available, with the understanding that it will be shipped later. Takes up to 2 weeks !!( Hair / Wigs). For all orders that are in stock, we strive to process and ship orders within 7-14 business days. Unfortunately, Express/Overnight/Expedited shipping is NOT available. Shipments may be substantially delayed during the holiday season. USPS does not deliver mail on Federal holidays or when Post Offices are closed due to national disasters, or inclement weather. All items paid for via eCheck will be processed upon payment clearance. we send tracking numbers to customers for all orders once order ships via email. All orders are shipped via USPS .
Once a package is dropped off to the post office for delivery, we no longer have any control over the package. Therefore, we are unable to make any guarantees of delivery days or times. In cases of errors or delays caused by the shipping carrier, Viziato Enterprises will help resolve the issue to the best of our ability, yet we will not be held responsible or liable. To avoid total loss, recommends buyer to purchase shipping insurance on ALL shipments. will NOT reship or issue refunds on lost shipments.Unconfirmed Shipping AddressFor security reasons, Viziato Enterprises does not ship to unconfirmed shipping addresses. An unconfirmed shipping address occurs when a shipping address does not match a billing address, or when you type in your address incorrectly. Under no circumstances will Viziato Enterprises ship to unconfirmed shipping addresses or to addresses outside of the United States.
Failure to adhere to this policy will result in an authorization hold placed on the customer's card by the card-issuer. As a result, the order will be DECLINED by our website and the authorized funds may be subtracted from the customer's available balance, and an online statement may show the authorization request, which might be mistaken for an actual charge. The card issuer is the only one able to remove the hold. If you have contacted your card-issuer to have your billing address changed to reflect your shipping address, please wait 24 hours for the address change to take effect before placing an order to avoid having a hold placed on your card. If you have any more questions regarding our shipping policy, please send us an email at Viziatoco@gmail.com .Insufficient Address In the event a package is returned to us due to insufficient address or undeliverable as addressed, buyer will be responsible for the shipping cost to resend the item. Please be reminded that it can take up to 28 days for a shipment to be returned to sender for insufficient address. Viziato Enterprises will not send a new shipment to buyer until the original shipment has been recovered safely by us. You will not be issued a refund if you mistakenly have your items delivered to the wrong address. No exceptions.Shipping Insurance Once a package is dropped off to the post office for delivery, we no longer have any control over the package.
Therefore, we are unable make any guarantees of delivery days or times. In cases of errors or delays caused by the shipping carrier, Viziato Enterprises will help resolve the issue to the best of our ability, yet we will not be held responsible or liable. Order Processing We strive to process all orders within 7-14 business days, provided the items are in stock and there are no problems with the payment verification. Please allow up to 10 business days to process orders of 6 or more wefts and up to 7 business days to process orders of lace wigs. As a reminder, orders placed via eCheck can take up to 7 business days just for payment to clear. Once the eCheck clears, then the order begins to enter the processing stage.
Orders will not be processed on weekends and holidays. Orders placed on Fridays or on holidays, will be processed